Privacy Policy

PRIVACY POLICY

NextTur - Rentals & Tourism Services S.U Lda

1. WHAT IS THIS POLICY ABOUT?

1.1. This Privacy Policy explains how NextTur - Rentals & Tourism Services S.U Lda, corporate entity no. 519194268, with registered office at Rua António Borges Coutinho N11, collects, uses, stores and protects personal data provided by users through its website and in the context of its vehicle rental and tourism services activities.

1.2. This Policy applies to personal data processed in the context of reservations, rental agreements and other interactions carried out through the website or in person.

1.3. NextTur undertakes to process personal data in accordance with applicable data protection legislation.

For any data protection-related matter, you may contact:
📧 info@nexttur.pt

2. WHAT ARE PERSONAL DATA?

2.1. Personal data means any information that identifies or can identify a natural person, directly or indirectly.

2.2. In the course of its activities, NextTur may collect data such as:

Full name
Email address
Telephone number
Address
Date of birth
Civil identification number or passport number
Driving licence number
Tax identification number (NIF)
Billing and payment details
IP address and other technical data strictly necessary for the operation of the website

2.3. These data are provided directly by the data subject when making a reservation request, contact request or entering into a rental agreement.

3. HOW DO WE USE YOUR PERSONAL DATA?

3.1. The personal data collected will be used for the following purposes:

a) Managing information requests and vehicle rental reservations;
b) Entering into, performing and managing rental agreements;
c) Processing payments and issuing invoices;
d) Complying with legal and tax obligations;
e) Managing insurance related to the rental;
f) Fraud prevention and ensuring the security of information systems;
g) Communication necessary for service provision.

3.2. NextTur does not use personal data for direct marketing purposes and does not send promotional communications by email.

3.3. Personal data will not be processed for purposes incompatible with those for which they were originally collected, unless permitted by law or with the data subject’s consent.

4. LEGAL BASIS FOR PROCESSING

The processing of personal data is based on the following legal grounds:

Performance of a contract or pre-contractual steps at the request of the data subject;
Compliance with legal obligations to which NextTur is subject;
Legitimate interests of the company, namely fraud prevention and security.

5. DATA RETENTION

5.1. Personal data will be retained only for as long as necessary for the purposes for which they were collected or for the period required by law.

5.2. In particular:

Billing data will be retained for the legally required period of 10 years;
Contractual data will be retained for the legally applicable period;
Data relating to uncompleted requests will be retained for the period necessary for administrative management.

5.3. Once the applicable retention period has expired, the data will be securely deleted or anonymised.

6. DATA SHARING

6.1. Personal data may be shared with:

Insurance companies;
Accounting service providers;
Payment processing entities;
Public or judicial authorities, where legally required.

6.2. NextTur does not sell, rent or transfer personal data to third parties for commercial purposes.

6.3. No transfers of personal data are made outside the European Union.

7. DATA SUBJECT RIGHTS

Under applicable legislation, the data subject has the right to:

Access their personal data;
Request rectification of inaccurate or incomplete data;
Request erasure of data, where legally applicable;
Request restriction of processing;
Object to processing;
Request data portability.

These rights may be exercised by contacting: info@nexttur.pt.

The data subject also has the right to lodge a complaint with the competent supervisory authority, in Portugal the National Data Protection Commission (Comissão Nacional de Proteção de Dados).

8. DATA SECURITY

NextTur adopts appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or access.

9. COOKIES

The website may use only cookies strictly necessary for its technical operation.
No marketing or advertising tracking cookies are used.

10. CHANGES TO THIS PRIVACY POLICY

NextTur reserves the right to update this Policy whenever necessary. Any changes will be duly published on the website.